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Spokane County staff ask commissioners to approve Guidehouse bank of hours and five‑year Workday support plan
Summary
County HR and IT staff asked commissioners to approve a $130,000 Guidehouse bank of hours and a five‑year Workday 'Accelerate' support plan (estimated ~$212,000 per year) to continue post‑go‑live stabilization and optimization after the December 2025 Workday rollout. Staff proposed year‑one funding from the general fund.
County staff told the Spokane County Board of Commissioners on April 14 they need additional contracted support after the December 2025 go‑live of the county’s Workday system.
The HR and IT presentation requested two separate steps: an amendment to the county’s Guidehouse contract to purchase a bank of hours for immediate post‑go‑live help (about $130,000), and a five‑year Workday Success Plan subscription plus an additional non‑refresh testing tenant to support ongoing optimization, security work and report development. Staff estimated those Workday services would add roughly $184,000–$212,000 a year on average over five years and proposed…
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