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NorthKeys CEO Danielle Amline outlines expanded behavioral-health services and crisis response in Carroll County
Summary
Danielle Amline, CEO of NorthKeys, told Carroll County officials the agency has expanded services in the county — including school-based care and crisis stabilization — and reported year-over-year increases in clients and visits while urging coordination on transportation and higher-level care transfers.
Danielle Amline, who identified herself as the CEO of NorthKeys, told Carroll County officials that the community-based behavioral-health provider has expanded services in the county and is seeing increased demand.
"We do outpatient therapy for adults, family, and children, case management, including home services, veteran services, peer support services, substance-use services, group IOP, medications for opioid use disorder, medical services, primary care, and psychiatric prescribing services," Amline said, listing prevention trainings, crisis stabilization and a local office serving Carroll County residents. She said NorthKeys now provides school-based services in all four Carroll County schools and has added a full-time therapist and an engagement specialist at the Carroll office.
Amline described year-over-year growth: the transcript records 855 total clients in 2024 rising to 887 in 2025, and total visits recorded as 13,418 in 2024 and 13,454 in 2025. She recounted a crisis-response case in which a 68-year-old client with bipolar disorder was de-escalated through psychotherapy, coordinated mobile crisis visits, nurse care coordination, medication access and peer support, and remained connected to follow-up care.
County members asked whether NorthKeys has admitting privileges to the psychiatric hospital in Northern Kentucky and whether transfers can be arranged. Amline said the agency can arrange assessments and transfer patients to the Covington facility and that transportation can be provided when a higher level of care is needed.
Meeting participants raised recurring transportation challenges for voluntary patients deemed suicidal, noting reliance on local ambulances when patients cannot arrange their own transport. Amline and county representatives agreed to follow up informally to explore ways to reduce that burden.
The transcript contains some unclear or inconsistent numerical phrasing about staffing levels and a county funding share; those items were reported in the meeting record verbatim and are flagged in clarifying details. The presentation closed with Amline stressing 24-hour availability for crisis support and NorthKeys’ intent to increase local presence and staffing.
The court did not record a formal vote on funding or new services during the excerpted discussion; Amline indicated she would work with county staff on follow-up coordination and documentation requests.
