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TCOLE outlines statewide rollout of 'Otter' records repository and retention rules
Summary
TCOLE staff briefed commissioners on the OpenText 'Otter' records repository soft launch, user roles and license limits, retention schedules for personnel files and SecureShare materials, and a May rollout of an assignment-status manager ahead of full statewide launch.
The Texas Commission on Law Enforcement heard an in-depth briefing on the new OpenText records repository—nicknamed "Otter"—and the agency's plan to move personnel and department files into a centralized, searchable system. Gretchen Grigsby, the commission's government and external relations lead, said Otter is a TCOLE–OpenText product now in a two-week soft launch with geographically and sized-diverse early adopters, and staff will evaluate readiness for a statewide rollout around May 1.
Otter will support two core user roles, Grigsby said: file uploaders and background investigators. Under the…
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