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Shulman seeks biannual reporting on mental-health emergency responses, citing gaps in Be Heard data
Summary
Council Member Shulman introduced legislation requiring semiannual reports on mental-health emergency calls, who responds, response times, demographics and outcomes; she said Be Heard has answered nearly 35,000 calls but that data gaps (including 35% of eligible calls routed to traditional response) hinder evaluation.
Council Member Shulman introduced a bill (Intro 7 22-a) that would require the mayor’s office of community mental health to submit reports twice a year on mental-health emergency calls covering the previous six months. Shulman said the reporting requirement would spell out who responded, response times, any additional responders involved and the outcomes that…
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