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Multnomah County details multiyear website overhaul, launches Spanish translations
Summary
County IT and community partners described a multiyear transformation of multco.us to improve language access, navigation, search and step‑by‑step service pages; staff said Spanish translations went live last week as part of a staged rollout beginning with several priority languages.
Multnomah County officials on Thursday described a multiyear effort to redesign the county website to be more accessible, easier to navigate and grounded in direct community input, and announced Spanish translations are now live.
The briefing to the Board of Commissioners emphasized four main goals: remove language barriers, reorganize site navigation by people’s needs rather than internal departments, deliver relevant search results and publish step‑by‑step service pages. Tracy Massey, the county’s department director for county assets overseeing information technology, said the county funded the program as a one‑time multiyear capital investment and has been building toward the current work since 2018.
“Language access showed up as the number one barrier to using the website,” said Tracy Scribe, the…
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