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Regional branch manager outlines equipment upgrades, service‑desk plan and volunteer growth at Surprise Regional Library
Summary
Branch manager Kate and library staff told the commission about a new automated sorter, a public printer, new furniture and service‑desk plans; volunteers logged thousands of hours (15 adult volunteers, 2,248 hours; 18 teens, 2,964 hours) and outreach services currently serve 88 patrons.
Branch manager Kate told the Surprise Library Advisory Commission on March 12 that the Surprise Regional Library has added an automated material handler (AMH/sorter), upgraded public printing and is planning a four‑station service desk to improve circulation efficiency.
Kate said the AMH arrived in April and has reduced the staff burden of immediately processing incoming books by allowing a single‑book door and more controlled flow. "It did get a bit of a face lift in September to make it a little bit nicer looking, hopefully a little bit more user friendly," Kate said. She also said a new printer/copier added in January can now handle larger patron copy loads and is placed on the public floor.
The branch manager…
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