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City of Surprise auditor reports 26 recommendations across departments; most implemented

City of Surprise City Council (work session) · April 7, 2026
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Summary

The City Auditor presented five audit reports identifying 26 recommendations across multiple departments; officials said 20 have been implemented, one partially and five remain in progress. Council asked whether findings reflected cross-department trends.

The City of Surprise received a summary of internal audits at its April 7 work session, during which the city auditor’s office reported 26 recommendations for improvement across multiple departments.

A representative of the city auditor’s office told the council the audits covered Community Development, Finance, Fire Medical, Human Resources, Payroll, Parks and Recreation, and Sports, Entertainment & Culture. “Of the 26 recommendations that were identified, 20 of these have already been fully implemented by the departments. 1 has been partially implemented and 5 of them are currently in the process of implementing the recommendations,” the auditor reported.

The auditor grouped the recommendations under four categories: governance (policies and procedures), compliance (adherence to external laws and internal policies), monitoring (internal-control verification and reconciliation), and IT (access management, data integrity and system change management). Examples cited included policies with unclear language, permit closeout timing, facility-use fee practices and payroll controls.

Council members asked whether there were common trends across departments. The auditor said the recommendations were largely department-specific and did not point to a single citywide compliance failure.

No formal council action was taken on the audits at the session; the presentation served as an informational briefing and councilmembers thanked staff for the work.

The audit briefing is available in the meeting record; departments concurred with the recommendations and are implementing those still outstanding.