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Staff report shows mixed satisfaction with new health plan; prescription costs and HRA confusion top complaints
Summary
A staff survey of 195 employees flagged prescription costs and administrative confusion using the new HRA plan as the biggest issues; staff will pursue targeted education with Woodard Insurance and revisit plan choice by September if unresolved.
Town staff presented the initial results of a benefits survey completed by 195 employees (out of ~410 participants in the medical plan). The survey showed notable dissatisfaction: 29.7% of respondents reported being very dissatisfied and combined dissatisfied respondents represented a majority on some measures. Prescription coverage issues were the top reported problem (39% of respondents listed prescription concerns),…
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