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Vendor: Halifax’s PASA pulse checks show majority-family satisfaction; schools using targeted questions to guide action
Summary
POSIP presented results from six pulse checks: cumulative family responses 2,019 and staff responses 550; families report 68% 'yes' satisfaction and staff responses show 70% 'yes' for staff sites; results highlighted bullying, teacher communication and IEP/504 support as top family concerns.
A vendor representative told the Halifax County Public Schools board that district-wide pulse checks conducted through the PASA platform show broad family engagement and provide actionable feedback to principals.
"So far, Halifax has sent 6 pulse checks to both families and staff," Gloria (speaker 3), customer relationship manager at POSIP, said. She reported cumulative family responses of 2,019 and 550 cumulative staff responses and said family 'yes' responses to the satisfaction question were 68% while staff 'yes' responses were around 70% for the schools sampled.
Gloria explained how the platform combines quantitative pulse answers and qualitative comments into reports that school leaders can use to close the feedback loop. She said the division has recorded more than 1,400 celebration comments and 847 substantive feedback comments across families and staff, and that common family concerns include bullying, teacher communication and IEP/504 support. "This qualitative and quantitative feedback is also given in the report back to the school leaders," she said.
The vendor also described a feature the district is using called "bonus questions" — school-specific questions tailored to a campus’s priorities — and gave examples from Plains Mill, South Boston Early Learning Center and Denial Elementary. Gloria said 100% of leaders in the district have logged into the platform and 87% of reports have been viewed by school leaders, which the vendor described as strong engagement.
Board members did not ask questions during the presentation and thanked the vendor for the overview. The presentation concluded with the vendor offering to provide the full reports to board members and to drill into particular slides on request.
