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Water board votes 3–2 to split $8,392 disputed retroactive bill after customer appeal
Summary
After an appeal by property owner Jerrick Gannon, the San Diego Water District board voted 3–2 to split a disputed $8,392 retroactive bill tied to an inactive meter and to offer a payment plan; the board also directed staff to improve monitoring of inactive meters.
The San Diego Water District board on April 15 voted 3–2 to split a disputed $8,392 retroactive water charge and offer the homeowner a payment plan following a public appeal and extended board questioning.
The dispute centers on two meters at 541 Hermes Ave. Staff told the board it had identified 939 units of unbilled water on an inactive meter — roughly 702,000 gallons using the district conversion of 748 gallons per unit — and assessed $8,392 in charges. Finance manager Aguilar told the board the meter was originally locked after a prior owner canceled service in October 2022, but was later found unlocked with continued usage; staff cited district administrative code and Penal Code provisions regarding tampering and said property owners are responsible for water use on their property.
Appellant Jerrick Gannon disputed the…
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