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Hamilton County 9-1-1 seeks phased pay increase to cut 25–30% telecommunicator vacancies
Summary
Jeff Carney, executive director of the Hamilton County 9-1-1 district, told commissioners the district has a 25–30% vacancy rate and proposed a four-year, phased pay plan with the district subsidizing 75% of costs in year one; the county’s FY27 share would be about $93,000 under the proposal.
Jeff Carney, executive director of the Hamilton County 9-1-1 district, told commissioners the county’s emergency communications center has faced severe staffing shortages since the COVID-19 pandemic and is seeking phased county support to make telecommunicator pay more competitive.
Carney said the center has operated with a 25–30% vacancy rate for telecommunicators and a 93% vacancy in advanced and senior tiers, and that filling positions takes roughly a year of training. "We've been facing a 25 to 30% vacancy rate at Hamilton County since COVID," Carney said, describing high turnover…
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