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Utilities tell Senate committee they already avoid heat‑day disconnects and warn against prescriptive rules
Summary
Representatives from Vermont Electric Cooperative, Vermont Public Power and other utilities told the Senate committee that they already avoid disconnecting customers during extreme‑heat advisories and prefer voluntary practices rather than new, prescriptive rulemaking, which they said risks cost‑shifting and administrative burdens.
Utility leaders told the Senate committee that they generally avoid disconnecting customers, have payment‑plan and outreach practices in place, and prefer voluntary coordination with the Department of Public Service and the Public Utility Commission (PUC) over new, prescriptive statutory rules.
Andrea Cohen of Vermont Electric Cooperative said the co‑op "does not like to disconnect power" and described VEC's outreach and payment arrangement practices: the cooperative manages about 850 payment arrangements a month and reports that…
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