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County says CCS outcomes are improving but warns providers to tighten documentation ahead of audits
Summary
County CCS supervisors reported improvements in client outcomes and a roughly 76% successful completion rate, but flagged multiple recent oversight reviews (DCTS, DQA, OIG) and urged providers to bolster progress notes, training logs and credentialing to avoid recoupments and citations.
Ryan Ross, one of La Crosse County’s CCS supervisors, reviewed last year’s program scale and outcomes and urged providers to prioritize documentation and credentialing ahead of anticipated oversight work. Ross said the consortium served just shy of 700 people last year across three counties, with about 170 new enrollments and 94 contracted agencies supporting more than 1,000 staff on record, though only about 550 staff billed during the year.
Ross highlighted program…
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