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Oak Ridge officials review ETHRA transit contract, app and proposed fare waiver

Oak Ridge City Council · July 29, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

At a July work session, Kendall updated the Oak Ridge City Council on ETHRAoperations: FY25 ridership of 9,885 trips, funding shortfall in May, new rider app and data tools, and a proposal to waive fares while allowing four grocery-size bags per rider; staff will send a memo and may bring the contract to council in August or September.

Kendall, who presented the city's negotiations with ETHRA, told the Oak Ridge City Council at its July work session that the Oak Ridge Transit program recorded 9,885 trips in fiscal 2025 and served more than 500 unique riders. Funding for the service ran out in May, and staff said they have contacted the state about increasing the city's allocation.

Kendall said ETHRA demonstrated its Ecoline software during a recent site visit and that staff will require software-generated monthly data reports tied to invoicing so the city can independently verify…

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