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Susanville Fire Department reports rising call volume, near-benchmark turnout times and staffing gaps
Summary
The fire department reported over 500 calls in the first quarter (more than 600 as of the meeting), an average turnout time of about 1 minute 32 seconds (slower than the national benchmark of 1:20), two open career vacancies and ongoing volunteer/cadet recruitment; staff outlined fleet condition and training efforts.
The Susanville Fire Department presented quarterly operational metrics and staffing information to council.
Captain (acting assistant chief) (speaker 6) reported that the department ran 511 calls in the first quarter and was over 600 calls as of the meeting, with 13 of those calls fire-related. The presenter said turnout time averaged about 1 minute, 32 seconds (national benchmark cited at 1 minute, 20 seconds) while travel and total response times were generally within acceptable…
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