Capital Metro details public‑safety ambassador program and security‑technology expansion
The agency reported averages for ambassador activity (transit‑center and bus‑stop checks, customer and employee contacts) and outlined plans to expand facility and vehicle video systems, add 67 rail‑crossing cameras and improve access control and maintenance.
The full story
Senior Director Daryl Jamail told the board the Public Safety Ambassador Program — launched in 2021 — now operates three shifts with supervision and a manager and works alongside the transit police and community intervention specialists.
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