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Board hears preliminary staffing and pay-study findings that flag lean central office and pay compression

Wake County Public School System Board · April 21, 2026
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Summary

Consultants reported the district's central office is lean compared with large peers and identified pay-compression clusters — especially in trades, IT, finance and school leadership — that could undermine retention; staff said final reports and funding options will follow in coming weeks.

Consultants presented high-level, preliminary findings from two separate reviews — an organizational staffing study led by Improve LLC and a market compensation study coordinated with MGT — that together indicate Wake County Public Schools operates a relatively lean central office and faces pay-compression risks in several critical roles.

Noah Ullman, president of Improve LLC, told the school board the organizational study used Oracle position data (filled positions, not vacancies) and five-year trend analysis to compare staffing levels against industry benchmarks. He said central-office headcount was about 2,882 across seven divisions, roughly 14.4% of an approximate 20,000 total district staff, and that many roles coded to central office spend substantial time in schools (special-education service providers, custodial managers, bus…

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