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Advisory committee approves up-to-$135,000 creative services contract with Program 11

Mental Health Services Oversight and Accountability Commission — Legislative and External Affairs Advisory Committee · April 21, 2026

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Summary

The committee recommended the full commission approve a FY26–27 contract with Program 11 for up to $135,000 to produce reports and facilitate 12 regional focus groups for the Behavioral Health Services Act community planning process; staff said Program 11 scored highest after an informal solicitation.

The Legislative and External Affairs Advisory Committee recommended that the full Mental Health Services Oversight and Accountability Commission approve a contract with Program 11 for up to $135,000 in fiscal year 2026–27 to support creative services and facilitate BHSA community planning focus groups.

Deputy Director Kendra Zoller told commissioners that the communications branch solicited informal bids from 27 organizations, received four responses, and rated Program 11 highest based on government partnership experience, capacity to translate complex behavioral-health information for public audiences, accessibility planning, and cost-effectiveness for the community planning portion. Program 11 quoted $76,000 for the 12-session community planning project (virtual sessions across 10 regions, participant stipends, accessibility accommodations, facilitation and synthesis); staff said that portion will be funded from a portion of the commission’s Prop 1 implementation allocation.

Commissioners discussed the vendor background and confirmed Program 11’s name is its formal business name. No public comment was offered during the item. The committee moved and approved the recommendation by roll-call vote; staff said the contract will appear on the May commission consent agenda if the full commission concurs.

Next steps include finalizing the contract, onboarding Program 11, scheduling the focus-group sessions, and producing a synthesis report to inform future BHSA community planning improvements.