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Consultants recommend in‑house transit operation; council directs staff to build a business model and probe county interest
Summary
AECOM's transit study recommended Brainerd consider operating transit in-house to improve control, maintenance and customer service. Council asked staff to return with a business model, to contact Crow Wing County about partnering and to ask Baxter about fare alignment.
A Minnesota Department of Transportation-funded consultant presented options for Brainerd’s transit operations on Oct. 6 and recommended that the city consider bringing more transit functions in-house.
Jill Cahoon of AECOM summarized four scenarios — continue contracting out services, the city operate directly, the county operate the service, or a hybrid model — and combined financial and qualitative analysis to recommend the city-run option for improved control of customer service and vehicle maintenance. "Scenario 2 is the recommendation," she said.
The financial analysis assumed a 10% local…
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