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Albany utility board approves renewal of SmartWorks services tied to AMI system

Albany Utility Board · March 26, 2026
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Summary

The Albany Utility Board authorized a one‑year renewal of SmartWorks technical managed services tied to the city’s AMI metering system, asking staff to monitor vendor pricing and noting an annual increase provision in the contract.

The Albany Utility Board on March 26 approved a one‑year renewal of SmartWorks technical managed services, software modules and automated disconnect/reconnect functions that support the city’s advanced metering infrastructure (AMI).

Staff said Coromain was the original awardee for the AMI project in 2017 and that Harris Computer Systems was chosen by Coromain as the software provider. Presenter comments noted an annual component previously in the mid‑$21,000 range; staff asked the board to authorize renewal of SmartWorks technical managed services and associated modules in the amount of $40,715.83. "That is expected to increase 3% every year," a staff presenter said during the discussion.

Board members asked questions about compatibility, past procurement and whether the pricing had been competitively bid; staff responded that SmartWorks is the MDM integrated with the existing Core & Main‑supplied system and validates meter reads. "We’ve been using this for a couple years now," a presenter said, describing automated move‑in/move‑out and reconnect capability that can restore service the same day when payment is received.

A motion to authorize staff to enter the renewal contract with Harris Computer Systems passed on a roll call. The board did not adopt additional conditions at the meeting but flagged monitoring future price movement and asked staff to provide additional procurement context in subsequent briefings.

The board approved the renewal as part of a consent action; staff said it would implement the modules that streamline move‑in/move‑out processing and automated disconnect/reconnect operations going forward.