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Rosemead reports strong early ridership and high satisfaction for 'Rosemead Go' microtransit pilot
Summary
City staff and operator Via presented a six‑month review of Rosemead Go and Rosemead Go Plus: initial ridership exceeded expectations (2,000+ in month one; Oct peak 6,148), met‑demand rate around 91%, a 4.9 average rider rating and high returning‑rider metrics; staff and Via said they will refine vehicle types and charging access and continue outreach to seniors.
City staff and Via Transportation told the Rosemead City Council that the Rosemead Go microtransit pilot is meeting early performance goals, with high rider satisfaction and steady month‑over‑month growth after its summer 2025 launch.
Via’s Alex Battisti told council the system recorded more than 2,000 rides in its first month and a high month of 6,148 rides in October during the pilot period reported to council; Via reported a met‑demand rate of about 91% for the period shown and an average ride rating of 4.9 out of 5, with roughly 96.7% five‑star ratings…
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