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Carrollton rolls out Cascade platform to link departmental plans, KPIs and council goals

Carrollton City Council · April 21, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Strategic services director Crystal Boyce demonstrated Cascade, a strategy-visualization dashboard that will combine department strategic plans, KPIs and council goals to track progress and support prioritization of budget requests and performance gaps.

Carrollton’s Strategic Services director showed council a new visualization tool intended to make department goals and performance metrics easier to track.

Crystal Boyce demonstrated the Cascade strategy-visualization platform and explained how the tool will connect each department’s three-year strategic plan, its KPIs and the council’s HOME goals so progress can be displayed in real time. Using Public…

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