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Dale County approves Neumo contract to administer lodging tax collection
Summary
The commission approved a professional services agreement with Neumo Group to administer lodging tax collection beginning April 1, 2026. Contract terms in the packet list a remittance-processing fee of 1.95% of gross revenues collected and audit services billed at $98 per hour; the SOW and exhibits outline client responsibilities, distribution instructions and a 90-day post-termination remittance window.
The Dale County Commission voted March 10 to approve a professional services agreement with Neumo Group, LLC to administer the county's lodging tax collection and related compliance services.
Under the contract as presented in Exhibit 7 (Professional Services Agreement and Schedule A: Statement of Work), services begin April 1, 2026. The contract sets the remittance-processing fee for Neumo's standard remittance and compliance services at 1.95% of gross revenues collected; audit services are billed in arrears at $98 per hour. The Statement of Work specifies that Contractor will provide taxpayer notification, payment remittance processing (including online payment options and associated processing fees charged to the taxpayer), government-portal reporting and standard compliance and audit functions. The agreement also states that Contractor will continue to accept and process taxpayer payments for up to 90 days after termination or expiration to permit remittance continuity.
Commissioner Chris Carroll moved to approve the agreement; Commissioner Donald O. Grantham seconded the motion and the vote carried unanimously among commissioners present. The minutes show the commission approved the contract and entered the agreement into the official record. The SOW (Schedule A) includes an Exhibit 1 listing the lodging tax type and rate designations and a distribution-of-funds table; the client signature block in the packet shows Dale County's acceptance with a March 10, 2026 signature date.
The contract spells out client responsibilities (including timely updating of account-distribution designations and providing ordinances/tax codes) and additional terms such as termination for loss of funding and invoice/payment terms. The commission did not record additional debate in the minutes; the motion was recorded as approved.
Next steps: County staff must finalize distribution/account designations listed in the contract exhibits, provide any necessary signed authorizations to Neumo, and coordinate the April 1, 2026 service commencement per the agreement. The commission's approval authorizes county leadership to execute the contract as included in the meeting packet.
