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City reviews annual Jacobs call‑center contract renewal (no vote at work session)
Summary
Staff presented a one-year extension of the Jacobs call‑center contract at a monthly cost not to exceed $15,009.46; council had no substantive questions during the work session and a formal action is expected at a subsequent meeting.
City staff presented the annual renewal of the Jacobs Call Center contract during the Dec. 11 work session. The contract continues call‑center services on one‑year extensions and was presented with a not‑to‑exceed monthly cost of $15,009.46.
Staff characterized the item as routine and requested council direction; no substantive discussion followed and no formal vote occurred at the work session. The matter will be taken up for formal consideration on the council agenda.
