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Nashville Downtown Partnership presents CBID safety report showing heavy outreach activity, few reported use‑of‑force incidents
Summary
The Nashville Downtown Partnership told the Public Health & Safety Committee that CBID‑affiliated officers documented 91,000 public interactions in the quarter, with roughly 12–15% involving people experiencing homelessness, 23 detainments/arrests and 268 referrals to law enforcement; the report also flagged earlier documentation gaps.
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Tom Turner, president and CEO of the Nashville Downtown Partnership, presented the Central Business Improvement District's public‑safety report covering Oct. 1–Dec. 31, 2025.
Turner said CBID‑affiliated personnel logged roughly 91,000 interactions with the public. He told the committee that the majority of those interactions — about 88% — were by safety ambassadors and that 12,000–15,000 interactions were recorded as involving people experiencing homelessness. Turner said the block‑by‑block outreach team separately reported 23,000 interactions with unhoused individuals.
The report documented 23 detainments (arrests/detainments) and 268 referrals to law enforcement during the quarter; Turner clarified that not all referrals result in arrest. He also reported 68 referrals to social services or outreach teams and approximately 5,000 interactions classified as trespass‑related or educational contacts.
Turner said there were no reported forced‑detainment incidents or complaints/grievances filed against CBID‑affiliated security staff within the reporting period. He described qualitative information included in the report on training (de‑escalation, trauma‑informed care), use‑of‑force policies and case studies. Turner acknowledged a data‑gap: calls from safety ambassadors to outreach teams had not been documented previously because of a missing phone button; the gap was identified during report compilation and is being corrected.
Committee members asked follow‑up questions about what comprises a “referral” to law enforcement and whether referrals resulted in criminal citations; Turner and staff said they would follow up with more precise data.
The presentation was accepted by the committee with appreciation for identifying documentation gaps and for the prescriptive mix of quantitative and qualitative information.

