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Chair flags $1.3 million contract for 'empathetic listeners' at cyber school; committee raises oversight questions
Summary
During the hearing, a committee chair said Commonwealth Charter Academy had approved a $1.3 million contract for a tool described in meeting notes as 'empathetic listeners,' prompting lawmakers to signal that procurement and student‑facing uses of AI may get additional scrutiny.
A House Education Committee chair said during a hearing on artificial intelligence in schools that he had learned of a recent $1,300,000 contract approved by the Commonwealth Charter Academy for what the board described in its notes as "empathetic listeners," and lawmakers flagged the purchase as a subject for follow‑up.
The chair (speaker S1) said he saw the contract referenced in the cyber school's board materials and expressed skepticism that the product could amount to a replacement for counselors or psychologists. "It certainly appears to me that it might be some sort of replacement for a counselor or psychologist," the chair said, adding that the size of the contract raised concern about public dollars being used for technologies the committee had not yet examined.
The transcript does not include vendor names, a contract recipient or detailed scope; the chair described the information as coming from meeting notes he had just received. Committee leaders said the remark was an "editorial note" and indicated the issue could prompt further oversight or a follow‑up conversation with the charter school or vendor.
No votes or formal inquiries were launched during the hearing. The comment was raised in the context of a broader discussion about procurement safeguards, vendor transparency, and who should decide what AI tools districts adopt. Witnesses during the hearing repeatedly called for transparency about training data, student data collection, and equity audits for procurement — the kinds of information lawmakers said they would want when reviewing large contracts.
Because the transcript includes only the chair's on‑the‑record mention, the amount and the phrase "empathetic listeners" are reported here as described in the hearing; the charter school's board documents and the vendor details were not presented to the committee in the transcript and are "not specified." Committee chairs said they expected follow‑up and additional scrutiny of procurement practices.
Next steps: Committee staff indicated they would collect more information and that the broader AI oversight conversation would continue in upcoming hearings.

