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Trustees review usage data infographic and $5,000 patron-driven giving suggestions
Summary
Library staff presented a new monthly usage infographic and trustees discussed data limitations, branch trends and outreach; the board also reviewed results of a $5,000 DCPLA patron-driven giving survey and asked a subcommittee to refine recommendations.
Trustees reviewed a new monthly usage infographic and results of a DCPLA-run "patron-driven" giving survey funded with $5,000.
Staff cautioned that some metrics have limitations: new accounts can be miscounted when users apply online but complete registration later, and gate-count data depend on an older vendor platform that recently changed. "Not all of our…
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