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PowerSchool breach raised during meeting; vendor says MFA, VPN and other controls now in place
Summary
A board member asked about a December 2024 PowerSchool cybersecurity incident and ransom; a PowerSchool senior account director described the CrowdStrike investigation and told the board the company has implemented multifactor authentication, VPN restrictions for support portals and identity‑theft protections for affected customers.
During the evening’s committee meetings a board member raised cybersecurity concerns about the district’s planned PowerSchool purchases and noted a December 2024 incident that affected PowerSchool customer data.
Joel Hill, PowerSchool’s senior account director for Pennsylvania (speaking remotely), told the board the company discovered unauthorized access to a PowerSchool customer support portal (PowerSource) on Dec. 28, 2024. Hill said PowerSchool engaged third‑party responders, notified clients within days, and provided a…
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