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Minnetrista council declines blanket water-bill credit policy after resident’s large bill
Summary
A resident asked for relief after an appliance failure led to an unusually large bill; council debated adopting a formal adjustment policy but voted to handle requests case-by-case while staff gathers more technical evidence.
A Minnetrista resident who received an exceptionally large water bill asked the City Council on Feb. 18 for relief, prompting a broader discussion about whether the city should adopt a standing water-bill adjustment policy.
Staff introduced the item and referenced a Le Sueur example policy as a possible template. The resident, identified in the packet as Mr. Christians, described a single incident that produced a very large bill and said he had brought his checkbook and wanted the matter resolved; he said his interest was principally about fairness. “I brought my checkbook, but I would like to pay the…
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