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Burleson IT outlines 2025–28 strategic plan and completes public-safety radio refit
Summary
Chief Technology Officer James Cromer presented the city’s IT strategic plan emphasizing ITIL and NIST frameworks, equipment-replacement planning and Munis improvements; staff also reported completion of a radio refit for first responders and proposed an equipment replacement fund for future upgrades.
Chief Technology Officer James Cromer presented the BTX IT 2025–28 strategic plan, described recent technology modernization work and outlined capital and staffing needs the department will bring to budget discussions.
Cromer said BTX IT adopted ITIL processes and the NIST cybersecurity framework, has grown its project portfolio, and is working to institutionalize an equipment-replacement fund for high-dollar infrastructure such as servers and…
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