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Bedford library reports strong satisfaction, outlines tech upgrades and room-booking plans
Summary
Library Director Maria Redburn told the council the library’s 2025–26 survey (527 respondents, a 6% increase) showed high satisfaction; the library will roll out privacy pods, test SMS hold messaging, launch a library app and online booking for study rooms, and expand seating with foundation support.
The Bedford Library received positive marks in a satisfaction survey and a rapid “flash vote” that the library director said will shape services for 2026.
Library Director Maria Redburn told the council the survey had 527 respondents, a 6% increase over last year, and that 81% of respondents gave the library an overall “A” grade (another nearly 9% gave a B). In the flash vote, Redburn said, about 70% of respondents reported having used the library in the past year; the flash-vote mechanism drew hundreds of quick responses and helped…
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