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Broadview says meter tampering, faulty meters and leaks drove high non‑revenue water; alarms down from 3,400 to about 270
Summary
Public works described a 1.5–2 year inquiry into Broadview’s non‑revenue water showing a large discrepancy; staff cited meter tampering and faulty industrial meters, replaced larger compound meters, and reported daily system alarms have fallen from roughly 3,400 to about 270 as corrective steps proceed.
Public works Director Matt Ames and Finance Director Tom Hood described a multi‑year investigation into Broadview’s non‑revenue water (NRW) — the difference between water the village purchases and the amount billed to customers.
Ames said the village engaged Arcadis through Build Up Cook to assess the distribution system, and Hood conducted a forensic accounting that revealed the discrepancy. “At one point, there was a 50% discrepancy, literally. So we're purchasing 1,000,000 gallons,…
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