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Bourbon County commission votes to honor posted landfill hours after customer complaint
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Summary
The Bourbon County Commission voted to accept loads up to the posted closing times (8 a.m.–4 p.m. weekdays, 8 a.m.–noon Saturdays) while staff address inconsistent online listings and operational practices, after a reported instance of a customer turned away.
The Bourbon County Commission voted to keep the transfer station gates open through the hours posted on the site’s sign — 8 a.m. to 4 p.m. Monday through Friday and 8 a.m. to noon on Saturdays — after commissioners raised concerns that customers had been turned away before the advertised closing time.
The action followed a complaint reported to the board that a driver arrived about 10 minutes before closing, offered extra money and was refused. Chair (S2) said the driver “even offered an extra $20” and that the county needs a path to remediate such situations. The motion to accept loads until the posted hours was made by Committee member (S1) and seconded by Committee member (S4); the board approved the motion on a voice vote (the transcript records commissioners saying “Aye” but does not provide a numeric tally).
Commissioners and staff described a disparity between on-site practice and internet listings. Public works staff (S5) said scale operations historically stopped accepting loads at 3:45 p.m. to allow time for paperwork and bank deposits, while the public-facing sign and some online listings indicate a 4 p.m. closing. Public works staff explained the SOP had been adjusted after a prior manager and that some of the department’s timing decisions were restored to earlier practices.
Transfer-station supervisor Diane (S8), introduced to the board during the discussion, said she routinely admits customers who arrive shortly before posted closing when unloading will be brief. Diane told the commission she has “never turned anybody away at 20 minutes before” closing and said she sometimes admits customers who arrive at 4:00 p.m. if unloading will be quick.
Commissioners discussed two fixes: paying occasional overtime so staff can finish late arrivals, or changing the posted/online hours to match the operational cutoffs. Some commissioners urged letting Diane and her staff exercise discretion; others favored changing online postings so the public is not misled. The board noted the county recently paid off a building (reported as the final payment on April 1) freeing about $35,000, and discussed whether some of that money could cover limited overtime. The transcript includes a cited overtime rate of time-and-a-half (reported as $20.27 for time-and-a-half during discussion), but the commissioners did not adopt a budgetary amendment at the meeting.
The commission asked staff to determine which online listings need correction and to reconcile the site sign, the county website and internet listings so posted hours match operational practice. The item closed after the vote; the transcript does not record a formal directive with a deadline for updating web listings.
