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County reviews EMS system design with focus on integration, non‑transport options and provider agreements

Santa Clara County Health and Hospital Committee · March 19, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Santa Clara County heard high‑level EMS system design concepts and asked staff to pursue regional dispatch integration, expand non‑transport/social‑service responses, and explore three‑party contractual arrangements so local jurisdictions can better enforce performance and financial terms.

The Santa Clara County Health and Hospital Committee on Monday reviewed high‑level concepts for redesigning the county’s emergency medical services system and asked staff to pursue regional integration, non‑transport alternatives and clearer contractual arrangements with ambulance providers.

The committee heard from the county’s Emergency Medical Services Agency leadership, introduced to the body as Nick Cleo, who said the current effort is an EMS system design exercise and that a solicitation (RFP) will be only one transactional component of broader system redesign. Cleo told supervisors the county is still drafting solicitation language and sought…

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