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County IT staff recommend switching Microsoft support to CompuNet to cut costs
Summary
IT staff proposed replacing direct Microsoft enterprise support with a three‑year CompuNet contract that they say would provide comparable services and save the county roughly $55,000 annually (transcript figures: Microsoft ~ $122,000 vs CompuNet ~ $67,000), and asked for higher spending authority to execute a multi‑year agreement.
Information‑technology staff told the Spokane County Board of County Commissioners that the county’s existing enterprise support arrangement with Microsoft no longer represents good value and that a managed‑service arrangement with CompuNet would provide comparable support at lower cost.
Staff said the Microsoft support arrangement provides reactive cloud and on‑premise support across services including email, SharePoint, Teams, OneDrive, Defender Suite, desktop/server…
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