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9-1-1 director seeks two new dispatch positions; commissioners approve job-class request
Summary
Britney, the county’s dispatch director, told commissioners the 9-1-1 center is understaffed and requested permission to take a proposal to the job-class committee to add two positions; the board unanimously approved the request.
Britney (S12), the county’s 9-1-1 director, told the Fulton County Board of Commissioners on April 6 that the dispatch center is chronically understaffed and asked for permission to advance a job-class request to add two full-time positions.
"Short staffed has been an understatement," Britney said, describing the department’s training demands and daily call volumes. She said a staffing level of 10 full-time dispatchers, plus an assistant and the director, would reduce overtime and improve coverage; the current shortfall creates a training burden and increases overtime exposure.
Commissioner (S6) moved to allow Britney to take the proposal to the job-class committee and to the council; the motion was seconded and passed 3-0. Britney also reported that a $7,000 exemption she had investigated is not yet available because federal classification of dispatch as first responders remains pending. She said the office has registered staff for an active-shooter training and received the first portion of a seed grant for countywide mapping work.
The board did not commit to immediate funding at the meeting; Britney’s approved next step is to pursue the job-class process and return with the committee’s recommendation and any needed budget implications.
