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Consultant outlines proposed tiered water rates; council will review
Summary
A consultant presented a proposal to the Norton Shores City Council to move to a two-tier water rate and to phase out REUs in favor of meter-based sewer fixed charges; staff said the plan would raise bills for some low-volume customers and could lower costs for some high-REU customers with small meters.
John Kaczor of Municipal Analytics presented a proposed two-tier water rate structure to the Norton Shores City Council at its March 24, 2026 work session, outlining a split between usage up to 10 million gallons per quarter and usage above that threshold.
Jim Murphy, Norton Shores’ director of public works, introduced Kaczor and explained the city asked for a rate study to evaluate…
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