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Metro McAllen staff outline ridership gains, BRT/TOD study and plans to boost frequency
Summary
At a McAllen City Commission workshop, transit staff reported Metro McAllen now provides about 700,000 trips a year, detailed a $1,000,000 BRT/TOD study and a $9,000,000 downtown grant submission, and outlined steps to add drivers, shelters and fleet options to improve reliability.
Transit Department staff briefed the McAllen City Commission at a workshop on plans to expand service, improve reliability and study bus rapid transit and transit‑oriented development.
"We provide approximately 700,000 trips a year," Transit Department staff said, noting ridership has recovered beyond pre‑COVID levels and that roughly 60% of trips are work‑related. Staff also reported Metro McAllen holds a 4.3/5 rating on Google and has recorded 31 complaints so far this year (less than 1% of trips).
The presentation reviewed the system’s history — feasibility work in the mid‑1990s, Valley Metro operation beginning in 1997 and the downtown Central Station opening in 2001 — and described recent operational and capital priorities. Staff said they will seek a computer‑aided dispatch/GPS contract to improve on‑time performance at the stop level.
On planning and…
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