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Commission asks staff to schedule vendor demo after hearing pitch for online permitting
Summary
Commissioners expressed strong interest in a web‑based permitting system (Clarity) and asked staff to arrange a demo and gather references; staff also noted the city’s existing permitting vendor (CitizenServe) has an unused portal that could be evaluated as an alternative.
La Habra Heights — Commissioners on April 28 discussed a proposal to move permitting online and to adopt digital plan review, with broad support for a vendor demonstration and more information on implementation costs and references.
The chair outlined a vendor proposal (Clarity) and said an estimated first‑year implementation cost would be about $49,000 with recurring annual costs near $28,000; he argued…
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