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City auditor: San Jose police face staffing shortfalls, rising overtime; council accepts follow-up audit
Summary
The City Auditor presented a follow-up audit finding slower-than-target emergency response times, rising overtime costs and gaps in CSO tracking; the council accepted the report and asked for disaggregated overtime reporting and updates on alternative-response options.
The San Jose City Council on April 30 accepted a follow-up audit from City Auditor Jerry Royce that found the Police Department is struggling with staffing shortfalls, rising overtime and uneven response times.
"At the time of this audit, 9 of the 10 recommendations had been implemented," City Auditor Jerry Royce said, summarizing the follow-up to the office's 2021 staffing review and noting new concerns about response times and overtime management.
The audit reported that in fiscal 2024–25 the department’s average response time for priority-1 calls was 8.1 minutes, exceeding the six-minute target, and that overtime costs reached $72 million — a…
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