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City rolls out Rentalscape platform to identify unregistered short‑term rentals; 90‑day compliance campaign planned

Memphis City Council (committee hearings) · April 28, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Planning staff said they are using a Rentalscape platform to identify an estimated 1,590 short‑term rental properties in the city and will launch a three‑step outreach campaign and enforcement after roughly 90 days for noncompliant listings.

City planning staff told the council’s Planning & Zoning Committee on April 28 that they have moved short‑term‑rental permitting and registration into a centralized workflow and are implementing a monitoring platform (Rentalscape, provided by Deckard Technologies) to identify and bring unregistered listings into compliance.

Staff reported about 1,590 unique short‑term‑rental properties in the city footprint and roughly 1,204 live listings that are bookable online; of those the city has 225 registered under the July 1, 2023, ordinance. Staff described a four‑phase approach—transition, solution, process and monitoring—and explained a planned 3‑letter campaign (information, reminder, final notice) spaced over roughly 90 days. After the final notice, staff said the city will refer noncompliant properties for enforcement under the ordinance.

Councilmembers asked staff about identifying pool‑rental listings and other nonstandard platforms; staff said Deckard is still integrating booking data and that additional data partners (including Safeways) are being consulted to improve identification of problematic listings. The committee asked for a follow‑up presentation after data integrations and a demonstration of how the enforcement pipeline will operate.