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Kewanee council streamlines water-billing notices, clarifies relief for high usage
Summary
The council voted 5-0 to amend the city code on water billing, reducing duplicate penalties by eliminating a third notice and adding a clarification for relief of unexpected high-water usage.
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The Kewanee City Council unanimously approved an amendment to Section 52.22 of the city code on Aug. 26 that streamlines the water-billing process and clarifies relief options for unexpectedly high usage.
Under the adopted change (Bill 24-85), the current three-notice process will be reduced so customers receive two notices rather than three. The amendment also reduces redundant penalty fees to a single penalty and adds language clarifying how customers can request relief for an unexpected spike in water usage.
Councilmember Colomer moved approval; Councilmember Baker seconded. There was no recorded discussion beyond staff explanation. The motion passed 5-0.
The ordinance change is intended to simplify collection processes and provide clearer guidance for staff and customers about relief for high-usage events. Staff did not provide specific implementation dates at the meeting.
