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Council waives sewer charges for resident's high-use months after meter swap
Summary
After staff reported the resident's meter was swapped and tested with no fault found, council voted to waive the sewer portion of the disputed bills for the months of unusually high use (staff to confirm months and send follow-up).
The Nevada City Council on motion approved waiving the sewer portion of a resident’s unusually high utility bills for the months identified as having the high usage.
City staff told the council the resident’s total dispute was about $600 and that the initial higher bill was roughly $200. Staff said the water meter was swapped and tested with no apparent fault; staff could not prove whether the extra water used entered the sewer system and offered to waive the sewer portion for the high months. A council member moved to waive the sewer portion for the months of highest use (staff cited January and February as the tentative months and said they would confirm), the motion was seconded and approved by voice vote.
Council members discussed maintaining policy consistency for billing adjustments and agreed to be specific about the months covered before final accounting; staff will follow up by email and update the council.
