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Crossville council hears state and county briefing on EMS, dispatch times and implications of a city ambulance service
Summary
County and state EMS officials told the council that countywide EMS response averages about 10–10.5 minutes while city fire vehicle response averages about 4 minutes 25 seconds; state rules and TCA 7‑61‑102 mean the city would need to negotiate memoranda of understanding with the county if it seeks to operate a primary ambulance service.
County and state emergency medical services officials briefed the Crossville City Council on 9‑1‑1 dispatch performance, ambulance staffing and the legal and operational steps the city would face should it pursue a city‑run ambulance service.
Eric Richmond, executive director of Cumberland County 9‑1‑1, said countywide EMS response times averaged roughly 10.2 minutes in 2023, 10.4 minutes in 2024 and 10.5 minutes year‑to‑date. He told the council that dispatch call‑taking and dispatching are sometimes separate functions and described the combined dispatch model as the “gold standard.”…
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