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Winnebago County Highway staff to launch RTVision online permitting within about 30 days
Summary
Winnebago County Highway Department told the committee it will move permitting online using an RTVision module to accept applications and payments for driveway, right-of-way and oversized-load permits; staff said the system should be live in roughly 30 days and will cut paper handling and reduce field trips.
Winnebago County Highway Department staff told the Highway Committee they will transition permitting to RTVision, an online permitting module, and expect to go live in roughly 30 days.
Kevin Kuklinski, Winnebago County bridging engineering manager, said the RTVision permits portal will accept regulated and nonregulated utility permits, right-of-way and access permits, oversized-load permits, and adopt-a-highway requests. "Once the applicant navigates to the Winnebago County web page, the permits can be easily recognized and started here from a link, outside of our web page, to the permits portal," Kuklinski said.
The county will replace paper submittals and mailed checks with secure online payments and electronic review, staff said. Kuklinski said applications will generate email notifications at key steps — from initial submittal to inspections and final approval — and that the online payments will allow the county to approve time-sensitive requests, such as late oversized-load moves, more quickly.
Agency staff added implementation details the committee asked about. The county has been mapping paper permits into the system and is testing online review and notifications. "We're probably within a 30 day window at this point," the agency official said. Staff estimated roughly 80% of routine permitting transactions would move online and that the change should reduce in-person payments and paperwork processing.
Committee members asked how appeals and refunds would be handled. The county said the existing appeal path through the zoning department will remain in place; denied applicants will receive refunds minus a $50 processing fee. Staff also said access/driveway permits will retain a more involved review and that the county will continue to assist customers in person when needed.
Staff said the online permitting rollout will initially be limited to the permit types listed and can be expanded later to add functions such as adopt-a-roundabout if desired. The committee was told that adopting the RTVision permits module aims to make permitting faster, more accessible and less reliant on mailed checks and in-office processing.
The committee did not take a formal vote on the system launch; staff said they will return with updates as implementation proceeds.
