Go Transit outlines paratransit rules, new red‑zone pilot connecting Oshkosh and Neenah

Jim Collins, introduced on the record as the city’s transportation director, gave the commission an overview of Go Transit’s paratransit program and a new one‑year pilot intended to restore former Route 10 connections between Oshkosh and Neenah.

Collins said complementary paratransit exists because the Americans with Disabilities Act and Federal Transit Administration rules require an equivalent service for riders who cannot use fixed‑route buses. He described the program as a shared‑ride service — often provided by sedans or minivans via a taxi contractor — meant to be comparable in hours and coverage to the fixed‑route bus, not medical transportation. Riders must generally be able to reach the curb (threshold service is available for an additional fee) and one personal care assistant rides…