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Sterling Heights rolls out Gov AI across city staff and plans public‑facing chatbot with data protections
Summary
City administration described its AI task force decision to adopt Gov AI as a productivity tool (160 active users, 6,000+ prompts since launch) and previewed a public chatbot tied to sterlingheights.gov; officials emphasized an Acceptable Use Policy and Data Shield protections to reduce PII exposure and model hallucinations.
Sterling Heights officials described the city’s approach to artificial intelligence, emphasizing an internal productivity rollout and data safeguards. Assistant City Manager Dale Jawadzikowski said the administration’s AI task force selected Gov AI to support internal work and that an acceptable‑use policy (finalized November 2025) requires human review of AI outputs.
Jawadzikowski said Gov AI went live Feb. 9 and…
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