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RCPS previews Onflow constituent‑services reporting and reports largely successful General Assembly session
Summary
At the April 28 workshop, Dr. Alan Siebert briefed the board on a new constituent feedback system (Onflow/OneFlow), citing 11 Onflow tickets and 88 office visits for the quarter, and summarized the district’s legislative successes and remaining state budget uncertainty.
Roanoke — During the Roanoke City Public Schools work session on April 28, Dr. Alan Siebert, the district’s constituent‑services and government relations officer, presented the quarterly report on a new case‑management system and walked the board through the district’s legislative outcomes at the 2026 General Assembly.
Dr. Siebert said the division has migrated from EthicsPoint to a tag‑based system called Onflow (OneFlow) and that staff are using tags to improve trend analysis. “In terms of the system, we had 11 tickets that came in, and that’s what they’re called Onflow tickets,…
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