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RCPS previews Onflow constituent‑services reporting and reports largely successful General Assembly session
Summary
At the April 28 workshop, Dr. Alan Siebert briefed the board on a new constituent feedback system (Onflow/OneFlow), citing 11 Onflow tickets and 88 office visits for the quarter, and summarized the district’s legislative successes and remaining state budget uncertainty.
Roanoke — During the Roanoke City Public Schools work session on April 28, Dr. Alan Siebert, the district’s constituent‑services and government relations officer, presented the quarterly report on a new case‑management system and walked the board through the district’s legislative outcomes at the 2026 General Assembly.
Dr. Siebert said the division has migrated from EthicsPoint to a tag‑based system called Onflow (OneFlow) and that staff are using tags to improve trend analysis. “In terms of the system, we had 11 tickets that came in, and that’s what they’re called Onflow tickets, not reports or cases,” Dr. Siebert said, and added that visits to his office rose to 88 in the quarter, primarily from employees.
He explained that the tag structure yields richer metadata but also presented reporting challenges because the new outputs mix frequency distributions and outcomes differently than previous reports. Dr. Siebert said staff are seeking minor vendor adjustments and will continue refining the dashboard.
On the legislative front, Siebert told the board the division tracked about 200 education bills this session and that the district counted roughly 13 of 15 board priorities as successful so far. He highlighted that the Community Builders program language was removed from the term “pilot” and was included in legislation signed by the governor, and said that career‑and‑technical credentialing and assessment‑related reforms were also wins for the division. Siebert cautioned that outcome‑certainty is limited until the state budget is finalized; the construction‑referendum advocacy remains unresolved pending budget reconciliation.
Board members thanked Siebert for the dashboard and asked clarifying questions about anonymity, reporting of outcomes, and vendor sorting options. Siebert said Onflow allows both “hidden” and fully anonymous submissions and that staff will make recommendations to the board at future quarterly reports.
Dr. White and board members noted the division’s role in championing several bills and thanked legislators by name for bipartisan support. Siebert said he is serving on a state task force to advise on the RFP for the next statewide assessment system.
What’s next: administration will continue to refine Onflow reporting and to brief the board on legislative implications as the state budget is resolved.
