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Resident urges board to consider protections for low‑income households under combined billing
Summary
A Weatherford resident praised utility staff but asked the board to ensure combined billing would not create hardship for families, asking staff to follow up on safeguards against shutoffs and financial hardship.
Stephanie Howard addressed the municipal utility board during the public‑comment period to offer praise for utility staff and to raise concerns about combined billing. "I love this city very, very much," she said, recounting a past bicycle accident and concluding that because utilities are "two essential services that are leveraged off of each other," combined billing could create hardships for households that experience a temporary inability to pay.
Howard asked the board to "not forget about the little people" and requested staff follow up on how combined billing would protect families from cascading shutoffs or other consequences. The mayor thanked her for the comment and indicated staff would touch base with her.
The comment was made during the non‑agenda public comment period; staff acknowledged receipt and offered to follow up with the resident.
